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Website Terms

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Luxury and Little Ones relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The term ‘Luxury and Little Ones’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 259 Otley Road, West Park, Leeds, LS16 5LQ . Our company registration number is 8197813. 


The term ‘you’ refers to the user or viewer of our website.The content of the pages of this website is for your general information and use only. It is subject to change without notice.


Terms and conditions
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

Services
Luxury and Little Ones does not operate or own any of the hotels featured on this website. Your booking, when it is made, will not be with Luxury and Little Ones but with the relevant hotel, tour operator an/ or accommodation supplier. 


Your reservation will become confirmed once you have sent on-line confirmation and paid the relevant monies to the hotel or tour operator as set out in their payment terms, and when the supplier acknowledges receipt of your guarantee. Any other amounts due from you will be made direct to the supplier concerned. As such, we accept no liability in relation to any contract you enter into or for any services or arrangements you purchase or for the acts or omissions of any suppliers or other persons or parties connected with any arrangements.


Prices displayed on hotel rates pages, and special offers displayed throughout the site, are a best possible guide, but do not constitute a firm offer or a guarantee of rates for any particular stay. Likewise any rates shown during the initial enquiry process (i.e. before a hotel / supplier has replied with a quote for a specific stay) are a best possible guide, but do not constitute a firm offer or a guarantee of rates.


Prices displayed on rates pages for hotels may be converted into Pound Sterling for reference, but this is for guidance only. Where deposits are charged by suppliers their own conversion rates will apply. Conversion rates used by Luxury and Little Ones are believed to be accurate, but Luxury and Little Ones does not warrant or guarantee such accuracy, and actual rates may vary.
While Luxury and Little Ones makes every effort to ensure that any taxes listed are correct, we accept no responsibility if taxes shown (whether included in quoted prices or excluded from quoted prices) are incorrect, or if they change between the times of enquiring and of confirming a booking, or between confirming and staying, or at any other time. Taxes will always be due at the rate prevalent at the moment of making the payment.
All bookings for accommodation and trips are subject to the booking conditions of the relevant supplier. Customers are responsible for reading the supplier’s booking conditions of which you are advised at the time of booking.

Cancellation
If you need to cancel or amend a confirmed booking, cancellation/amendment charges may be payable to the supplier. The amount of such charges will depend on the individual supplier's cancellation policy and usually varies according to the period of notice given. We recommend you check the cancellation policy for your chosen hotel, accommodation supplier or tour operator carefully. 

Children and Insurance

You are strongly recommended to take out personal travel insurance, at the time of booking, for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs.
Parents are responsible for ensuring children are supervised, and should be careful not to book any excursion or activity that could prevent a risk to their children

Exclusion of Liability
Whilst Luxury and Little Ones makes every effort to ensure hotel information is accurate, hotel facilities may change at any time and any opinions expressed are subjective. No warranty is given as to the accuracy or quality of the information, services or advice provided or available through ourselves, or to the standards or suitability of a hotel for your stay. You agree that the use of, or reliance upon, any of the content of this site, including recommendations of hotels, products or children’s services, is entirely at your risk.


 All recommendations, opinions expressed and prices regarding properties and/or destinations displayed on Luxury and Little Ones are provided for guidance only. Personal reviews have been written in by individuals or families visiting the hotels and are subjective. Services and facilities can be withdrawn at short notice and Luxury and Little Ones does not accept any liability for the descriptions given. All views expressed are our own and individual opinions may differ.
Luxury and Little Ones shall not be liable for any dissatisfaction, loss, damage, expense, annoyance or inconvenience suffered by you at any hotel represented on the site. 
Luxury and Little Ones cannot accept responsibility where a hotel discontinues an offer or benefit shown on this site without informing us or any error or omissions in the hotel content or information.


Contract and Relationship
Luxury and Little Ones does not accept responsibility for your direct dealings with the hotels or accommodation suppliers featured on the website, once the introduction has been made. All accommodation/trip suppliers featured on hotels and accommodation suppliers are themselves responsible for providing you with the final quote and booking conditions for your reservation.If during the course of the holiday you have any reason for complaint or dissatisfaction you should contact the hotel or accommodation manager in order that remedial action may be taken.


It is the traveller's own responsibility to obtain valid visas (if necessary) and comply with all local health and custom requirements applicable to the place visited.


Luxury and Little Ones is an agent of each of its suppliers to the extent that we may charge a non-refundable deposit. Otherwise, Luxury and Little Ones is an independent contractor and nothing on this website shall be construed to imply that there is any relationship between it and any of the suppliers whose accommodation or products are contained or referred to in this website. We do not accept liability for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with this website including, for the avoidance of doubt and not by way of limitation, any use of any information or material contained in this website or any inability to access or use this website.

Cancellation Policy
Hotel cancellation policies may outline a period before check-in when cancellations will be subject to payment of a penalty. Luxury and Little Ones will NOT be responsible for any cancellation fee. When you make a booking, you are confirming that you have read and agree to that particular hotel's cancellation policy and the terms and conditions shown.


Cancellations must be notified to us by email. Luxury and Little Ones will then confirm to you and to the hotel by email that the booking is cancelled. Please ensure you receive and retain this e-mail as proof of cancellation – you may require this should your booking be cancelled close to or within the hotel’s cancellation penalty period, to avoid any unnecessary charges.

Luxury and Little Ones Extras
Some Luxury and Little Ones hotels offer you special Luxury and Little Ones Extras to help make your stay memorable. Hotels have agreed with Luxury n’ Little Ones to honour this agreement but Luxury and Little Ones cannot accept responsibility for any loss, disappointment, inconvenience, damage or injury as a result of a hotel’s failure to honour the Luxury and Little Ones Extras shown.